Care Home Manager: Be at the Heart of Aged Care

Every day, in every way, we bring real heart to work. It’s what drives us to deliver our refreshingly different person-first commitment to care. That’s why we are seeking a Care Home Manager for Bupa The Booms Care Home in Thames. You will enrich the lives of our society’s most vulnerable and be part of an inclusive culture where you can make a difference while growing your career. With 40 care homes and 36 retirement villages across Bupa NZ, you can make a true impact.

Where You’ll Make an Impact:

Reporting to the Regional Operations Manager, your key responsibilities will include:

• Oversee the management of the 69-bed care home, offering rest home, hospital, and dementia level of care.
• Provide seamless person-centred care to the residents and their families.
• Achieve occupancy and financial targets while managing your budget.
• Utilise your previous healthcare background to enrich the residents’ lives with personalised care.
• Recruit, retain, and lead your team of around 60, while facilitating the development of their careers.
• Demonstrate leadership in Quality & Risk Management and Health and Safety requirements.
• Be on a regional shared, on-call roster with other managers, being available by phone for 1 week out of 7 weeks.

You will feel the welcoming environment the moment you walk into The Booms Care Home. Located at the gateway to the Kauaeranga Valley, The Booms boasts a lovely rural outlook and a view of the Thames Racecourse, while being surrounded by beautiful English rose gardens. Continue the care home’s strong reputation that has been part of the local Thames community.

Your Person-First Approach:

You have a passion for people, understanding individual residents’ needs and behaviours, while working in a collaborative, engaging, and empathetic style. You will have the ability to bring the team along the journey with you, implement changes, while understanding commercial drivers.

Through your experience you will be able to demonstrate:

• Proven experience as a business manager, preferably with an aged care or health background.
• You will enjoy walking the floor, providing support to your team, residents, and their families.
• Experience leading and coaching large teams while promoting development opportunities.
• Financial and budget management experience.
• Ability to develop a culture of trust, performance, and transparency focused on the customer.
• Proven experience leading transformational change where teams are engaged, resulting in commercial and customer improvements.
• Enjoy working with stakeholders, including liaising with Te Whatu Ora, Allied Health team, local community, residents, and families.
• Audit management and leading continuous quality improvements.
• A relevant tertiary qualification is preferred.

Extra Reasons to Belong:

• Fully subsidised Southern Cross health insurance to our eligible permanent NZ employees and a discount on insurance cover for eligible family members.
• Wellbeing discounts and advice, EAP counselling services, study support, and cultural leave.
• Paid parental leave - in addition to standard parental leave, Bupa offers 12 weeks of paid leave for primary carers and 2 weeks for secondary carers.
• Professional Development – in-house and external training and development.
• An accredited employer with Immigration NZ that values its diverse employees.
• Industry-competitive remuneration and benefits, and internal reward and recognition programmes.
• No matter who you are or where you come from, we encourage you to ‘Be You at Bupa’.

To express your interest, please submit an online application with your CV and we’ll reach out to chat about how you can progress your career with Bupa.

Through vision, passion, and sheer hard work, we’re now New Zealand’s largest aged care and dementia care provider. As one of New Zealand’s leading healthcare organisation we employ more than 4,000 people: we’re brave, caring, and responsible. All united by one purpose – helping people live longer, healthier, happier lives and making a better world.

Our Values | Ā mātou ūara

Brave | Māiatanga   Caring | Manaakitanga   Responsible | Haepapa