A career at Bupa is more than just a job. It’s an opportunity to make a real difference in the lives of people and communities. You’ll be encouraged to develop deeper relationships with residents and their families and discover more about yourself along the way. Our purpose, helping people live longer, healthier, happier lives and making a better world, is more than just words on a page. It’s a promise to change lives for the better. It inspires our culture and is brought to life every day by our people.
You can’t be half-hearted when it comes to healthcare. From day one, Bupa has always been about providing easy access to the best possible care. Today this passion is reflected in everything we do. It’s why we always aim to be there for all those moments that matter in the lives of our people, our residents and the community. It’s the very reason we pull together and draw from our diverse life experiences – to ensure we’re all in better shape for the challenges of tomorrow.
Our culture is brought to life by our people, in everything they do. This shows up in the way we truly listen to understand, so we can passionately advocate for our resident’s needs. It’s how we make things easy, simplify the complex and always act as a helping hand; working together to deliver the best value, outcomes and experiences.
But also we’re big on the small things. It’s the way we welcome every new person or resident. The warmth we bring to our care homes and villages; and the buzz we bring to our offices. The way we strive to be extraordinary in the eyes our residents through every interaction.
Whatever area you’re working in, we’ve got your back. Bupa’s purpose, ‘Helping people live longer, healthier, happier lives and making a better world’ has created a habit of focussing on the same things for our people. Having a strong shared goal means our people collaborate to be better at what we do and support each other through the tough stuff to make it happen. There’s no blame game here.
In fact, you’ll work with colleagues and leaders who understand the importance of respect, communication and mutual support. You’ll find even busy managers will spend extra time exploring what really makes you tick and where you’d like to add new skills and value to your future.
Rewarding your commitment to our culture of caring for residents, our people, and our planet is a big thing with us. Are you ready to grow and go wherever your ambition takes you?
When COVID-19 hit we knew we had a responsibility to care for our customers by putting them at the heart of our decisions.
For this reason, in April 2020 our Health Insurance team invested over $50M and created the hardship team to support our customers when they most needed it.
Our customers have told us that our products can be confusing and complex when we add an asterisk (*) with fine print in our policies. To respond to our customers’ needs, in 2020 the Product Deisgn Squad was created to make our products simpler, more relevant and personalised. Here’s how putting our customers at the heart of everything helped the team ban the *.
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