Support Services Coordinator
Thames, New Zealand
Support Services Coordinator – Permanent Part Time | 32 Hours | Monday to Friday | Thames, Coromandel
At Bupa Tararu Care Home, we’re looking for an experienced Support Services Coordinator who enjoys structure, takes pride in high standards, and knows how important strong operational support is in a care home environment.
You’ll coordinate the day-to-day support services across the care home, helping ensure cleaning, laundry, kitchen support, supplies, and general operational standards run smoothly for residents, visitors, and staff. This role suits someone who naturally keeps things organised, communicates well with different teams, and is confident stepping in to solve problems before they become bigger issues.
The team at Tararu is close-knit, practical, and resident-focused. You’ll be trusted to take ownership of your area while working alongside people who genuinely care about maintaining a warm and well-run environment for residents.
If you’re someone who values routine, stability, strong relationships, and meaningful work close to home, this role offers a solid long-term opportunity in Thames.
Hours:
- Employment Type: Permanent Part-Time
- Hours: 32 Hours Per Week, Monday to Friday, 9am – 3:30pm
Key Tasks and Responsibilities
- Manage the kitchen, household, laundry, maintenance, and gardening employees.
- Work closely with the other heads of department to contribute to the smooth and efficient running of the Care Home and Village.
- Focus on first impressions and the impact of support services on the resident experience.
- Improve the quality of support services through a focus on the customer experience.
- Coordinate the completion of training, achievement of competencies, and performance reviews of direct reports.
- Rostering and leave management of the support services team.
- Take part in Bupa's internal audit programme relating to areas of responsibility.
About you
- Previous experience managing, leading, and coaching teams of hospitality staff.
- The ability to establish and maintain positive relationships with colleagues, managers, teams, contractors, and suppliers.
- Be able to demonstrate excellent written and verbal communication skills.
- Strong planning, organisational, prioritisation and problem-solving skills.
- Ability to be flexible, adaptable, work under pressure, and multi-task.
- An understanding of quality assurance and quality improvement activities.
Reasons to Belong
- Fully subsidised Southern Cross health insurance to our eligible permanent NZ employees and a discount on insurance cover for eligible family members.
- Wellbeing discounts and advice, EAP counselling services, study support, and cultural leave.
- Paid parental leave - in addition to standard parental leave, Bupa offers 12 weeks of paid leave for primary carers and 2 weeks for secondary carers.
- Refer-a-friend programme.
- Professional Development – in-house and external training and development.
- Industry-competitive remuneration and benefits, and internal reward and recognition programmes.
- No matter who you are or where you come from, we encourage you to ‘Be You at Bupa’.
- An accredited employer with Immigration NZ that values its diverse employees.
For the opportunity to join the Bupa community and to make a difference to the lives of our residents, please submit your application today – we would love to hear from you.
About Bupa
Through vision, passion, and sheer hard work, we’re one of New Zealand’s largest aged care and dementia care providers. As one of New Zealand’s leading healthcare organisations, we employ more than 4,000 people: we’re brave, caring, and responsible. All united by one purpose – helping people live longer, healthier, happier lives and making a better world.
Our Values | Ā mātou ūara
Brave | Māiatanga Caring | Manaakitanga Responsible | Haepapa
Applications will be reviewed as they are received, and therefore may result in the role closing early if the right applicant is found.
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