Every day, in every way, we bring real heart to work. It’s what drives us to deliver our refreshingly different commitment to care. That’s why Bupa Fergusson Village is seeking a Village Coordinator to join our community. As the Village Coordinator, you will be tasked with assisting the General Manager to achieve high levels of resident satisfaction through the effective delivery of the full range of day-to-day operations of the village.

This role is permanent, full-time role working 40 hours per week with flexible start and finish times for the right candidate. From time to time you will be required to work weekends/evenings for open days and events at the village.

Key Duties and Responsibilities include:

• Support the village residents' welfare, well-being, and overall experience.
• Be accountable for the day-to-day administration and operations of the village.
• Manage the enquiries and sales process and ensure an easy transition into village life.
• Work with the General Manager to achieve village sales, occupancy, and financial targets.
• Provide ongoing social connections and manage the monthly activities programme.
• Organise activities, transport, and events to meet the needs of the village residents. 
• Manage the Induction Programme for all new residents into the Village.
• Attend to residents’ day-to-day maintenance needs, oversee apartment refurbishments, and maintain a high standard of presentation of the community areas and grounds.

About you

We are looking for someone with an engaging style, an understanding of commercial drivers, and excellent interpersonal skills. 

• Previous experience in an administration, customer service, and/or sales role, ideally in a related healthcare setting.
• Strong communication and interpersonal skills and easily build rapport.
• Engage with our elderly residents, have patience, listen to their needs, and professionally manage their expectations
• High level of computer literacy, organisational, and administration skills.
• Ability to work collaboratively with internal and external stakeholders while working to meet deadlines.
• A clean current driver's license with at least 5 years driving experience.
• Preferably, you’ll also have a relevant qualification and a workplace First Aid Certificate.
• Applicants must be legally entitled to work in NZ.

Extra Reasons to Belong.

• Fully subsidised Southern Cross health insurance to our eligible permanent NZ employees and a discount on insurance cover for eligible family members.
• Wellbeing discounts and advice, EAP counselling services, study support, and cultural leave.
• Paid parental leave - in addition to standard parental leave, Bupa offers 12 weeks of paid leave for primary carers and 2 weeks for secondary carers.
• Refer-a-friend programme of $750 - $2,000.
• Professional Development – in-house and external training and development.
• Industry-competitive remuneration and benefits, and internal reward and recognition programmes.
• No matter who you are or where you come from, we encourage you to ‘Be You at Bupa’.

For the opportunity to join the Bupa community and to make a difference to the lives of our residents, please submit your application today – we would love to hear from you.

About Bupa

Through vision, passion, and sheer hard work, we’re now New Zealand’s largest aged care and dementia care provider. As one of New Zealand’s leading healthcare organisation we employ more than 4,000 people: we are Brave, Caring, and Responsible. All united by one purpose – helping people live longer, healthier, happier lives and making a better world.

Our Values | Ā mātou ūara

Brave | Māiatanga   Caring | Manaakitanga   Responsible | Haepapa