Bupa Totara Gardens Care Home in Whangārei, is a 56-bed care home opening in July 2024. A unique opportunity to be involved in the care home’s opening and its ongoing success, you will be passionate about what you do, take pride in providing quality care, be a team player, and build relationships with residents and their families. Help us rise to the challenges of enriching the lives of our society’s most vulnerable.

Every day, in every way, we bring real heart to work. This Administrative Support position at the Bupa Totara Gardens Care Homeis apermanent part-timerole. This role is working Saturday & Sunday working between the hours of 10:00 am to 2:00 pm.

This role will suit someone who loves providing a high level of customer service and thrives in delivering great administrative support to the care home and village. As someone eager to learn and can work autonomously and within a team, you will help allow our front-line team to focus on our residents and providing the highest standards of care. Our residents are at the heart of what we do so you will love working with the elderly and making their lives better.

Where you will make a difference

• Provide general administration and secretarial support to the care home.
• Manage the care home reception desk.
• Maintain filling and database systems.
• Process documentation relating to the day-to-day operation of the business.
• Ensure deadlines are met for all reports.
• Collate, code, and distribute accounts payable invoices.

What About You

• A minimum of one years of administration, reception, or customer service experience is required, preferably in an aged care environment.
• Demonstrate excellent customer service and interpersonal skills with sensitivity towards the elderly.
• Strong computer literacy and proficient in MS Office Suite (Intermedial Level Word, Excel, Outlook and PowerPoint).
• Attention to detail with high accuracy with good time management to meet deadlines.
• Demonstrate compassion, empathy and enjoy working with the elderly.

Extra Reasons to Belong

• Fully subsidised Southern Cross health insurance to our eligible permanent NZ employees and a discount on insurance cover for eligible family members.
• Wellbeing discounts and advice, EAP counselling services, study support, and cultural leave.
• Paid parental leave - in addition to standard parental leave, Bupa offers 12 weeks of paid leave for primary carers and 2 weeks for secondary carers.
• Refer-a-friend programme of $750 - $2,000.
• Professional Development – in-house and external training and development.
• Industry-competitive remuneration and benefits, and internal reward and recognition programmes.
• No matter who you are or where you come from, we encourage you to ‘Be You at Bupa’.
• An accredited employer with Immigration NZ that values its diverse employees.

About Bupa

Through vision, passion, and sheer hard work, we are now New Zealand’s largest aged care and dementia care provider. As one of New Zealand’s leading healthcare organisations, we employ more than 4,000 people and we live by our values: Brave, Caring, and Responsible. All united by one purpose – helping people live longer, healthier, happier lives and making a better world.

For the opportunity to join the Bupa community and to make a difference to the lives of our residents, please submit your application today – we would love to hear from you.