Relieving General Manager: At Bupa, purpose meets possible.

Join us and help shape a future where healthcare is more connected, innovative, and deeply personal.

We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is evolving, and so are we. Bupa is on an exciting journey to become an integrated healthcare partner, bridging the gap between traditional care, smart digital health, and specialised clinical services.  By investing in advanced health technologies, better systems, and an exciting pipeline of modern care products, we are empowering our residents to live with greater independence and dignity. In this role you won't just manage care, you’ll help pioneer a smarter, more connected ecosystem that delivers exceptional support to our communities.

Here, your work has purpose, your voice matters and your future is full of possibility. Just imagine the impact you could make.

About the Role

As a Roving General Manager, you will ensure that person-centred care is always at the focus of what we do. This role will manage and provide integrated care across the Care Home and Village site, and will appeal someone who loves walking the floor, engaging with, and providing support to your team, residents and their families, while delivering on a broad range of performance objectives.

This is a full time, permanent position based in Auckland or Wellington, where you will travel the country nationwide for various lengths of time at a particular site. You’ll often be away at one of our sites for weeks or months at a time, typically returning home late Friday and flying back Sunday evening or Monday morning. 

If you thrive on variety, adaptability, and making a real difference at scale, this traveling leadership role offers the chance to inspire, stabilise, and support teams nationwide across our 40 care homes and 36 retirement villages.

Where You’ll Make an Impact:

Reporting to the Operations Manager, your key responsibilities will include:

• Single site management structure across both the care home and retirement village sites.
• Achieving sales, occupancy, and financial targets while managing your budget.
• Recruit, retain, and lead your team, while facilitating the development of their careers.
• Support and lead your team to provide exceptional, seamless person-centred care to the residents and their families.
• Demonstrate leadership in Quality & Risk Management and Health and Safety requirements.
• Be on a regional shared, on-call roster with other managers, being available by phone for 1 week out of 7 weeks.

What about you?

You will have a passion for people, a collaborative, engaging, and empathetic communication style, alongside a strong understanding of commercial drivers to enable you to work alongside the wider business, residents, and their families. 

• Proven experience as a business manager in a large, fast paced and complex environment, preferably with an aged care or health background. 
• Ability to go into new environments and adapt your leadership style to suit the needs of the site.
• Experience leading and coaching large teams while promoting development opportunities.
• Financial analysis and budget management experience.
• Proven experience leading transformational change where teams are engaged, resulting in commercial and customer improvements.
• Experience working with stakeholders, residents, and families.
• Resilience, adaptability, with a caring attitude to residents, employees, and visitors.
• Experience with audit management and leading continuous quality improvements.
• A relevant tertiary qualification is preferred.

Extra Reasons to Belong:

• Full time, permanent Roving General Manager role working Monday - Friday 40 hours per week.
• Build upon your expertise, gain further experience across different sites, with the opportunity to travel New Zealand.
• Fully subsidised Southern Cross health insurance to our eligible permanent NZ employees and a discount on insurance cover for eligible family members.
• Wellbeing discounts and advice, EAP counselling services, study support, and cultural leave.
• Paid parental leave - in addition to standard parental leave, Bupa offers 12 weeks of paid leave for primary carers and 2 weeks for secondary carers.
• Professional Development – in-house and external training and development.
• No matter who you are or where you come from, we encourage you to ‘Be You at Bupa’.
• An accredited employer with Immigration NZ that values its diverse employees.

For the opportunity to join the Bupa community and to make a difference to the lives of our residents, please submit your application today – we would love to hear from you.

About Bupa

Through vision, passion, and sheer hard work, we’re one of New Zealand’s largest aged care and dementia care providers. As one of New Zealand’s leading healthcare organisations, we employ more than 4,000 people: we’re brave, caring, and responsible. All united by one purpose – helping people live longer, healthier, happier lives and making a better world.

Our Values | Ā mātou ūara

Brave | Māiatanga   Caring | Manaakitanga   Responsible | Haepapa

Applications will be reviewed as they are received, and therefore may result in the role closing early if the right applicant is found.